Privacy Policy — TeeCraftHub

Effective date: 9 October 2025

1. Who we are
teecrafthub (“we”, “us”, “our”) operates https://teecrafthub.com. Registered office: H No. 13-6-431/E/49, Moghal Nagar, Karwan Sahu, Near Pillar No. 99, Hyderabad – 500048. Support: support@teecrafthub.com | +91 77939 52469.

2. What we collect

  • Identity & contact data: name, email, phone, shipping address.

  • Order & transaction data: products ordered, order amount, payment confirmation (we do not store full card details).

  • Technical data: IP address, device and browser info, cookies and analytics data.

  • Communications: support emails, chats and feedback.

3. How we collect it
Directly when you place an order or contact support, and automatically via cookies and third-party services integrated on the site.

4. Why we use your data
To process orders and payments, deliver goods, prevent fraud, provide customer support, and improve the site. Where required, we rely on your consent (e.g., marketing cookies).

5. Who we share data with
We share data with: Razorpay (payment processing), courier partners, analytics and marketing providers, and as required by law. We require vendors to maintain appropriate security measures.

6. Data retention
We keep accounting and order records for tax and compliance (typically seven years). Other personal data is retained only as needed to provide services or as required by law.

7. International transfers
Some third-party services may be hosted outside India. We will use contractual protections where necessary.

8. Your rights
You can request access, correction, deletion or restriction of your personal data. To exercise rights, contact: Grievance Officer — Mohammed Ibrahim khan, support@teecrafthub.com, +91 77939 52469.

9. Cookies & tracking
We use cookies for site functionality, analytics and marketing. See our Cookie Policy page for details and consent controls.

10. Security
We use reasonable technical and organisational measures to protect data. No system is 100% secure; in the event of a breach we will follow applicable law.

11. Children
We do not knowingly collect data from children under 18 without parental consent.

12. Changes
We may update this policy. Changes take effect on the posted effective date.

Contact / Grievance Officer
Mohammed Ibrahim khan
Email: support@teecrafthub.com
Phone: +91 77939 52469
Address: H No. 13-6-431/E/49, Moghal Nagar, Karwan Sahu, Near Pillar No. 99, Hyderabad – 500048